General Information

These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

Use of Website

We grant you a non-exclusive, non-transferable, limited right to access and use this website for personal and non-commercial purposes. Unauthorised use, including but not limited to copying, modifying, distributing, or transmitting any content, is prohibited.

Account Registration

To access certain services, you may be required to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Payments and Refunds

  • Payments must be made through our approved payment providers.
  • All event tickets are non-refundable unless the event is cancelled or postponed by the organiser. In exceptional circumstances, refund requests may be considered at our discretion.
  • A non-refundable administration fee may apply to refunds for prepaid cashless cards.

Third-Party Payment Providers

We use third-party payment processors to handle transactions. We are not responsible for any issues arising from their services but will assist in resolving disputes where possible.

Data Protection and Privacy

  • We comply with the UK GDPR and the Data Protection Act 2018.
  • Personal data is stored securely and will be deleted within 10 working days once no longer needed, except where required by law.
  • Please refer to our Privacy Policy for full details on data handling.

Cookies

We use cookies to enhance user experience. By using our website, you consent to our cookie policy. Users may adjust their browser settings to manage cookie preferences.

Availability of the Website

We strive to maintain website availability but do not guarantee uninterrupted access. To the maximum extent permitted by law, we are not responsible for any temporary unavailability due to maintenance, technical issues, or unforeseen circumstances.

Links to Other Websites

This website may contain links to external sites. We are not responsible for the content or privacy practices of external websites. Accessing third-party links is at your own risk.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via email or website notification. Continued use of our website constitutes acceptance of the updated Terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.