Izzy

My time at College was so valuable, I enjoyed the independence and freedom we were given to manage our studies, which helped me grow in confidence and responsibility. I didn’t have a clear idea of what I wanted to do next, so I picked subjects that I had an interest in but with some variety to keep my options open.

I was part of the Netball A team, and played outside of College too, and found this a great social event as well as contributing to my Sports coursework. One of the best experiences was the friends I made as they made College and lessons so much more enjoyable, and I still go out with them now.

Even though I wasn’t sure about my future and what to do, the support from my teachers and the careers team helped me explore different interests and ideas, including apprenticeships, to set the foundations for my future.

As a student in 2020, the global pandemic had a significant impact on my plans, but not only did I miss out on completing my exams, I also had a major back operation just before the first lockdown. This meant I spent several months recovering and by the time I was fit to start working in June, I quickly realised how tough the job market had become. With limited opportunities due to the pandemic and intense competition, it was difficult to even get an interview. However, I remained positive and returned to my previous waitressing job whilst also taking on a second job at Waitrose to earn more money.

As I was determined to find a long-term career, I started looking into apprenticeships through the gov.uk website. This led me to my first corporate role, which I started in October 2020 working as an apprentice Property Manager and completing a Level 2 qualification in Customer Service. Over the next two years I was promoted within the company, but felt the need for more long-term career progression and opportunities for growth. That’s when I decided to pursue roles in larger organisations and the NHS stood out as the perfect place to try.

I applied for and secured a Level 3 Human Resources apprenticeship with the NHS, while I worked as a HR and Onboarding Administrator. Completing this deepened my understanding of people management, learning strategies and organisational development. It also opened up new opportunities for me with different job prospects such as management, employee relations and so much more: About a year in, I was approached by a director who encouraged me to apply for a learning and development position, because they were impressed by my attitude and work ethic. I was both surprised and proud to be recognised for all my hard work. So, nine months ago I successfully transitioned into this new role and I’m gaining more new skills and knowledge.

As a Learning and Development Coordinator within the NHS, I play a key role in supporting staff training and development programmes, coordinating student placements and helping to shape the professional growth of healthcare professionals. My goal now is to move into a managerial or advisory position within the NHS and to pursue my Level 5 qualification.

Looking back, I wish I had taken the time to speak to more people about their career journeys and the steps they’d taken to get where they are today. Gaining insight from those already working in the field can help you navigate your own path more effectively.

My biggest piece of advice to current students is to get as much relevant experience as possible in the area you’re interested in, whether that’s through work, volunteering or internships – practical experience can set you apart from other candidates when it comes to job applications. Also, don’t overlook apprenticeships – they’re a fantastic way to gain qualifications while learning on the job. They not only boost your career opportunities but also give you real-world skills that help you stand out and excel in your field.

Izzy Ross

Reigate College: 2018-2020

Higher education: Customer Service Practitioner Level 2, Institute for Apprenticeships & Technical Education, HM Govt then a Level 3 Chartered Institute for Personnel and Development in People Practice, BPP

Currently: Learning and Development Coordinator, Surrey Downs Health and Social Care

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